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Elant At Newburgh Adhc

  1. Adult Day Care
  2. New York
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Reviews
Overall Rating 2.2 / 5.0 ★★★★★

  • Karen Smith
    ★★★★★ a week ago

    The staff was very caring. My mom lived here 4 years. Dr J is amazing and compassionate.

  • Sheila
    ★★★★★ 3 months ago

    0 stars. I'm in shock. I found out today that a family friend Mom has been living at Sapphire. He took care of her for years at home until it was just too hard. He recieved a call this morning from the FUNERAL HOME. They wanted him to know that his Mom was now there. He was NEVER contacted by this facility!! He asked when she passed, and they said yesterday morning. This is WRONG on every level possible. He is so upset. And we are upset for him. Who DOES THAT! Who doesn't contact the next of kin?? This place doesn't. She was also hospitalized and he was never told that either.

  • Juliana Kozman
    ★★★★★ 3 months ago

    Wish I could give it 0 stars

  • Stacey Williams
    ★★★★★ a year ago

    My mom had a good start here about two years ago. The facility was still "Elant", and the staff were friendly and PRESENT. At that time I really came to believe my mother was in good hands and would be well attended to. Since then I've watched good staff suddenly leave. Seriously. It was as if a staff person was resigning every month! The remaining staff were stretched and unable to meet the needs of the demands of patients, making it a legal and ethical issue of negligence. Nights and weekends are a nightmare, as there have been only 1-2 people on a floor to cover the patients at night. God forbid if anyone has an emergency! A patient I know recently almost died due to lack of attention on a night shift where staff were lacking or non-responsive! All that said, I am seeking better facilities and will be transferring my mother out of there as soon as possible. Since Elant has changed ownership and is now " Sapphire", this organization has gone completely downhill. I would NOT recommend this place to anyone. No way. No how.

  • Jeanette Sanchez
    ★★★★★ a year ago

    Where do I start! The place smells horrible, the staff is the worst I have ever encountered, the rooms and bathrooms are filthy and this is where we put our trust for our family members...I would NOT recommend this facility to anyone..The staff whenever u can find someone is very rude and very non caring. My grandfather's table where he eats looks like it hasn't been cleaned in weeks then they have the nerve to place his urinal right beside his food, I went two days in a row to find that his urinal was never touched nor emptied...you can hear patients yelling for help and no one ever comes even when call button is pushed and lit up...I could go on forever but just know this place is the worst and they need better caring staff...even after several complaints nothing was done!!!we are in the works of transferring our loved one.




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