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Heart to Heart Social Adult Day Service

  1. Adult Day Care
  2. New York
  3. Brooklyn Adult Day Care Facilities
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Reviews
Overall Rating 4.4 / 5.0 ★★★★★

  • Jennifer Downes
    ★★★★★ 3 weeks ago

    This establishment is not appropriate for adults with dementia. Heart to heart allowed my mother, who supposedly had a tracking wristband, to walk out of the facility and proceeded to call my family with absolutely no idea of when she walked out or how. The manager, Israel, is very unprofessional and gave false advertisement on how trained and observant the staff is when it comes to dementia patients. If you have dementia I warn you to stay away from this facility. No one deserves to get a phone call in regards to a lost parent with no explanation of how the event occured. Israel was very nonchalant about the incidence and did not seem to take this issue seriously and kindly told me that he was unable to answer my questions, when in fact he was at the facility when she walked out. I was then told that each tracking device is checked before going on a patients wrist, which was a lie. When asked about the protocol for dementia patients, no one was able to answer or guide me to an answer. As I said previously, if you have dementia please do not come to this establishment. The staff are not trained to take care of this specific population and it's best to look for establishments that are specifically trained on providing care to those in need.

  • Tashawn Sutherland
    ★★★★★ a month ago

    its a great place to go to socialize and play games and go on nice trips

  • Monique Vieara
    ★★★★★ 4 weeks ago

    Place to enjoy commeradary with others..

  • Wendy Teague
    ★★★★★ 8 months ago

    Great place with a lovely atmosphere for adults who have disabilities.

  • Thelma Wiggins
    ★★★★★ 5 months ago

    Heart to Heart is the best. It's a home away from home.




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