Overall Rating 2.7 / 5.0 ★★★★★
Nancy Berninger★★★★★ 4 months ago
This place doesn't deserve one star, but zero is not an option. If you love your family member, avoid this place at all costs. The pricing is outrageous for what they offer. The place is understaffed and aside from a handful of people, no one will take responsibility for a task. Patients are left unattended to soil themselves, even after being called several times. Medications are given inconsistent and patients are treated like children if they ask questions. Personal items are often lost or somehow missing from rooms with reimbursement not being an option. Thank God we got our family member out of there as soon as we did. Left in their care, her health was failing in every possible way. Now removed from their care, all problems experienced during her time there have disappeared and she's doing fantastic. I would't leave a carnival goldfish in their care, much less a human being.
Bob Braverman★★★★★ 4 months ago
My mother in Law was there after we took her out of Royal Suites. This was so much better. More people to help and watch her.
Tammy Roehrich★★★★★ 6 months ago
I wouldn't recommend this place to anyone, staff is very rude! Very unorganized. Activities department is horrible. They never have supplies to carry out their Activities. They definitely need to clean house and start over, starting fromt Administration !!
Stephanie Diehl★★★★★ 4 months ago
This place is terrible and horrible to work at. They are supposed to have professional help for certain things and they don't!!! They don't even deserve one star They are just pocketing the extra money for this department and the owner doesn't know how to treat his employees!!!!!!!
Rondel James★★★★★ 12 months ago
THIS IS THE DIRTIEST AND WORST PLACE EVER!!!!!! The staff from dietary down to nursing is under trained!!!! The food looks nasty and the people who serve it throws it on the plate making it looks even more disgusting!!!! The Nurses are RUDE ANDThe Aides, wow , most of them don't use gloves to give care and they go right in the dining room to feed and serve residents after doing patient care (bear in mind they don't use gloves). Most of them aren't properly trained. You work short staff (all shifts) more days than being full staffed and the supervisors dont care if you do. I wouldn't recommend this place to anyone whether to live or work!!!