Active Day of Laurel Springs
Overall Rating 3.1 / 5.0 ★★★★★
Larry Kitchens★★★★★ a month ago
An Excellent place to be
Nick Torres★★★★★ a year ago
Absolutely an amazing center . The staff is by far the best at what they do. Everyone is extremely caring . I recommend this to everyone .
Debbie Sorander★★★★★ a year ago
DAD WENT HERE MONTHS AGO AND INFORMED NURSE HE WAS ILL BUT NURSE TOOK HIS BP AND OXYGEN SAID HE WAS FINE EVEN THOUGH HE REQUESTED TO HAVE 911 CALLED I PICK HIM UP HE TELLS ME HE HAD TO GO TO THE ER ALL DAY AND HE SAID NURSE TOLD HIM THAT SHE DIDNT SEE ANYTHING WRONG TO SEND HIM TO ER SO I I SENT HIM TO ER AS SOON AS HE TOLD ME AND TURNED OUT HE HAD A BLOCKED BOWEL AND NEEDED EMERGENCY SURGERY THESE PEOPLE ARE CROOKED AS THEY COME NOT SENDING A DISABLED MAN TO ER BECAUSE THEY DECIDED TO TAKE IT UPON THEMSELVES TO DETERMINE THAT DAD WAS NOT HAVING AN EMERGENCY WHEN IN FACT HE WAS . I PULLED HIM OUT OF THERE PROGRAM AND HIRED AN AIDE FOR HIM AT HOME
Roa Smith★★★★★ 4 years ago
Do Not Allow Your Elders To Go Here. My mother was a member there. She got food poisoning twice from there & often complained about the nurses coughing on the food on their gloves and then preparing food. She was hungry a couple times and needed a snack and no one would give her one. She needed to go to the bathroom and called the nurses many times and she ended up peeing her pants while she was there-- that was the final straw. I stopped in to take a look myself- it's germ-infested. Not everyone was being careful. They were using the same gloves to cook and then cough. It was sick. Then, a woman who I can't remember her name (very nasty by the way) basically yelled at my mom for pissing herself. She was taking their public transportation services, and she stated they are extremely safe drivers who travel the speed limit but that she was neglected on the bus several times with the doors shut and no bus driver on the bus when she needed medical attention. They basically had her trapped in a hot car with no air flowing through on a really hot day when it was at least 90* outside. She said she witnessed negligence there daily that people would be shouting that they need to use the bathroom, or that they needed food or medical attention but sometimes they were basically just told to keep quiet. Also the one day she needed medical help they just dismissed it. I didn't find this out until the peeing incident or THAT would have been the final straw. The only way I could see sending your loved one here is if they're self-sufficient & able to ask for help and walk on their own. Otherwise, beware. I wanted to file a lawsuit against them. This place needs to have the board of health in there to see that they're ALLOWING THEIR WORKERS TO COME INTO WORK WITH SEVERE COLDS. They are SEVERELY UNDERSTAFFED BECAUSE THEY ARE CHEAP, it is very obvious. THAT is why people are working there when they have a cold. In fact one day I was there picking my mother up and one of the workers was getting disciplined for calling out sick. YOU'RE WORKING AROUND SENIORS-- CALL OUT SICK IF YOU'RE SICK. Whoever said that should be fired--- I'd never let an employee come in sick. That should be illegal. Sickening...
US - Uncle Sam★★★★★ 2 years ago
Very, very poorly managed operation. NO customer service or ability to adjust their whims or fancies. Transportation to and from very erratic and always with different excuses. Unable to adjust schedule at my place of employment as bus comes at different times and on occasions not at all. When you try to complain and ask for a reasonable window for pickup and drop-off, you are treated as something is wrong with you and staff sees nothing wrong. If you try to push your point they threaten to hang up. Basically, our way or the highway operation. They are very unconcerned about their clients. $100/day for third-rate service.