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The Highlands Adh

  1. Adult Day Care
  2. Massachusetts
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Overall Rating 3.4 / 5.0 ★★★★★

  • Brian Fitzpatrick
    ★★★★★ 8 months ago

    Can't say enough about the quality of care and tremendous staff at the Highlands. My mother is a patient and near her end....I am very impressed with there deep commitment to there patients ...this is NOT any easy situation. The facility is kept very clean, they are always tending to there patients with respect and dignity. I would highly recommend this facility I think they do terrific work.

  • Kevin Skinner
    ★★★★★ 5 months ago

    Wait times are long. I was left on the commode for 20 to 30 mins. I waited an hour and a half for my light to be answered. Most of the staff was helpful some were rude. They treated me like I was an invalid and I hated that! The food is limited selection and poor quality.

  • Denise Flinkstrom
    ★★★★★ a year ago

    I spent almost two months at the Highlands after having a stroke. The nurses and CNA's were very compassionate, hard working and very attentive. I became friends with a lot of them. The therapist in rehab were fantastic. I had a minor issue with one of mine therapists, but it was quickly addressed and resolved. Their caring attitudes helped to make rehab enjoyable. I would highly recommend this facility for rehab to anyone. I would place my family there without a second thought. I give a rating, based on my experience, of 4.5!

  • Kevin Fitzpatrick
    ★★★★★ 8 months ago

    Words can not Express the compassion and care my Mother is receiving from the dedicated staff at The Highlands. We are impressed with the facility and has exceeded our expectations.

  • Sherry Potvin
    ★★★★★ a year ago

    Our mom has been there for about 5 months on the 3rd floor and we couldn't be any happier with the care she is receiving. The nursing staff and CNAs are amazing. The care and attention they give the residents is exceptional. They are all very professional. I would highly recommend this facility to anyone. We are very happy to call The Highlands home for our mom.

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