Saint Mary Home Adult Day Center
Overall Rating 2.4 / 5.0 ★★★★★
iamvictoriac★★★★★ in the last week
My relative has been there for at least 6 days. The room has been clean every time I visited. They are eating pretty good. They are getting the care they need. When we first got there I was concerned because when the nurse light was pushed, it took over 15 minutes for any one to come which was too long for someone who needed assistance to get out of bed. They didnt check on my family member during my visits or stop in the room to just check on them, which concerns me most for safety reasons. Family member was groomed there and they made sure they were clean.
Robert Barnum★★★★★ 2 years ago
One of the worst experiences so far in taking care of my mother who has dementia. She was placed here to recover from a broken hip. We saw her while she was there multiple times a day for almost 3 weeks so needless to say we had A LOT of exposure to this place and we couldn't wait for her to get out and back to her other long term facility because of the following.... --She was left for hours on end in a soaking wet diaper, --when she was dry they had her sitting on a urine stained cushion so then her clean clothes were then dirty --- what about using a chucks pad? ---they only provided about 20-40min of physical therapy a day so if we wanted her to get her strength back we had to go and make sure we got her up and walking otherwise she would just sit there doing nothing but staring at a wall --- when we arrived after 9:30am the first few days she would be lying in her bed alone and almost naked asking for help while she was picking at her urine saturated diaper ---when we did find her dressed many times it was in someone else's clothes including their underwear --- they lost her clothes even though we had labeled them with her name ----my mother and the patients there are just left in a room with virtually no stimulation -- while a few of the staff members were useful and friendly, overall they were a lazy group as a whole; most didn't even speak to us or the patients but would just sit and chat together ---we'd ask multiple time for them to toilet her every 2 hours but they'd forget or say "she didn't tell us she had to go until it was too late" ---her UTI was left untreated and ignored even though we brought it up; we were told they were waiting for her to "get a fever to indicate if she really had one" ....let's just ignore the fact she had foul smelling cloudy urine, and had urgency ---the director of nursing didn't seem too interested in changing anything or apologetic at what was going on Now maybe other areas of this facility are good but the Dementia care unit -- West 1 ---is utterly depressing, pathetic, and an embarrassment of an institution looking to provide quality care in the name of Christ.
john sirman★★★★★ 5 years ago
needed assistance and they came right away. However their meals were not up to par.
Attorney SSH★★★★★ 3 years ago
Very non responsive, lazy, untrained and dangerously irresponsible, Sorry!
denise robinson★★★★★ 6 months ago