Seniors' Res Ctr Adult Day & Respite Ser-evergreen
Overall Rating 4.2 / 5.0 ★★★★★
Dtw Jones★★★★★ a week ago
Absolutely recommend this facility! Some really wonderful folks work here and really care about their guests. My father-in-law goes 5 days a week and I can't tell you how much he enjoys going here. They show him great respect and are very attentive to his needs.
Joni Wallenstein★★★★★ a month ago
Today I don't wish to give it any stars. It won't let me post it unless I do so. Overall I would rate them much higher in the stars, but this review has to do with my most recent experience. The other day I received a card from Ms. Heister regarding a meeting she wanted to arrange. Although she didn't come out and say it was for money raising, I knew it was. I called immediately after I received the note from her and left a message that I was dealing with bone cancer at the time and the well had run dry which meant I was not able to continue to contribute money. I have contributed over the years not only money but services as well. I would at least have thought she would have given me a courtesy call but she did not. I called again today and left a message for her to return my call. But then after thinking about it, I decided to put my feelings in writing for all to see and let her know that she didn't have to call me back, that I would be posting it on line. Senior Resource is a definite value to the community. It has allowed people in the community who have no other transportation to get to their doctors, grocery stores, etc. They have many other services which are available and which I have not had to use. I have brought tasties to the people who service the transportation department and have always received a thank you note. So I hope the fact that I can no longer contribute means I am of no use to them any more. That is exactly the way Ms. Heister has made me feel. This is an addition to the review and what happened after Ms. Heister called yesterday to express her thanks and how sorry she was that I had bone cancer, that she knew how I felt because she had lost both her parents to cancer. What a way to shift the sorry bit. I told her I was surprised that I had not heard from her earlier and that was what prompted my posting this on line. Again she said this was the first time she had heard about it. I told her no, that I had responded after I got her written solicitation. She then made the remark that it had to have been before she sent out the note. I am suffering from bone cancer not dementia. I would not have even known her name had the handwritten card not arrived. She said she didn't want to argue about it. At that point neither did I. I thanked her for her call with some sarcasm in my voice, hung up and took a pill for anxiety that I was dealing with after her phone call. Despite what just transpired, I still believe SRC offers many needed services and that they mostly hire people who are honest, forthright and portray their emotions in a more loving and caring way with not only people who have contributed, but people who are no longer able to help out (whether financially or otherwise) or those who have never contributed at all but are just human beings who have needs that somehow need to be met. However, every now and then someone in charge needs to give lessons to those staff members on how to handle delicate situations such as this one in a more professional manner. Once again to all those at SRC who have generously given of their time and services and who continue to do so I thank you from the very bottom of my heart. SRC offers much needed care and services to those in the area who no longer have living family or friends to help them out and no other way of accessing transportation or other additional day to day needs. I am greatful to have been able to do so over the years, whether it was with money, serving the daily meals, setting up tables and cleaning up afterward, washing up utensils, etc. preparing and/or selling cookies at the Carnation festival, setting up tables for various holiday lunches or dinners or putting together and/or getting out fliers. I would never let this one bad experience outweigh all the joyful and wonderful services and things SRC offers to the community as a whole. I never said don't contact me. It was the dishonesty about why I was being contacted and the handling of the entire situation.
Barb Stephens★★★★★ 4 months ago
Not only do I appreciate the care they provide for my mother in law on a daily basis...including activities, dignity, baths, transport to and from our home...but they've save my life/sanity with caretaker classes and support groups...amazing place and great people!
kyra Reisig★★★★★ a year ago
Kind and caring environment for my mother.
Autumn Nicole Thompson★★★★★ a month ago