Silverado Senior Living -- Calabasas
Overall Rating 3.4 / 5.0 ★★★★★
Ezzy Soleimani★★★★★ a year ago
I visit this place often because I have a loved one who volunteers in this community and I am always amazed at how kind and compassionate the team is here. The staff is ready to assist anyone, from the front staff to the different team members. The managers are helpful and the staff do their best given that they care for people with different levels of dementia. I see that at times, there are families that are unhappy but the staff remain calm and speak to them with respect. The place is always clean, residents are smiling, and the pets help make the place look like home. This is a gem of a place and for me, the people who work there are heroes! Thank you, Silverado!
Betsy Meenk★★★★★ 2 years ago
Most loving and caring treatment my husband could have received. The staff were all compassionate and attentive to his needs and displayed a remarkable ability to see past his very difficult behavior and see the man he really was. They could not have been more helpful and supportive through the most difficult time in our lives. I would give Silverado Calabasas 10 stars if I could.
Yanet Amaya★★★★★ a year ago
Place looks clean & gorgeous! But the staff, where do I start. When i came in, 2 staff personal were standin next to the door...NOT a hello or good afternoon just came in and that's it (seriois face) the Receptionist, 'Marisol' makes it very awkward (no expression on her face not even a smile) I mention, "this is a nice place, beautiful place"...you will think she might say 'thank you' BUT! NOTHING! It's like I was talking to myself...tsk tsk tsk. On my way to the dining room, med tech just looked and didn't ask if we needed help. Ones we came in, this small philipina woman (with a loud voice) 'are you eating here to? NOT even a hi...I told her "no, I'm just here to take a picture of him and his mom". And her response (with a yelling voice) of who other residents NO!... I repeted myself again..."No ma'am just of him and his mom"... so I place both my resident and his mother together, was taking a picture AND this small Philippines lady AGAIN! (with a screaming voice) NO! just them 2 not the residents... I JUST DIDN'T FEEL COMFORTABLE AT ALL AFTER THAT. And as I was leaving, the receptionist didn't even say 'have a nice day' or 'good bye'. I WILL NO LONGER STEP A FOOT IN THIS PLACE AGAIN. RUDE & NOT INVITED AT ALL ??
Lindy Vejar★★★★★ 3 years ago
Quite unclean and unsanitary. . Several issues with scabies outbreaks the past couple years. Scabies is highly contagious and takes rigor to contain. My aunt had many rashes including ringworm while residing there. This past September, she saw a nurse outside the facility, who diagnosed her rash as scabies. She has since left Silverado and her items were sanitized. Her skin is getting better.
Reyna Garcia★★★★★ a year ago